Privacy

Last updated 3 November 2026

Who we are

YVMC.AI LTD, trading as MONOS Technology (company no. 15066388), is the controller of your personal data. Contact us at info@monos.ai.

What we collect

• Enquiry details: your name, business, email, the services you select, your price estimate and anything you tell us.
• Spin & Win entries: your first name, email, business name, industry, whether you have a website, your phone number if you give it, your prize and your marketing choice.
• Consultation booking details.
• Payment confirmations from PayPal (your name and email only; we never see your card details).
• Emails and messages you exchange with us, and project information you add to your client portal.

Why we use it

To reply to your enquiry and prepare a proposal, to arrange and deliver consultations and projects, and to keep accounting and tax records. We never sell your data. We only send marketing where the law allows it, and every email lets you opt out.

Who we share it with

We use trusted providers to run our business: Netlify (website hosting and forms), Supabase (client portal), Google Workspace (email), PayPal (payments) and Anthropic (Claude), which helps us organise enquiries and draft replies. Some providers are outside the UK; transfers are protected by safeguards such as the UK International Data Transfer Agreement or Standard Contractual Clauses.

How long we keep it

Enquiries that do not become projects are kept for up to 2 years from our last contact. Client and financial records are kept for 6 years after the project ends.

Cookies

We do not set advertising or tracking cookies. Your browser stores a small note so the Spin & Win pop-up does not keep reappearing. Our fonts load from Google Fonts, which shares your IP address with Google, and our host keeps basic security logs.

Your rights

You can ask to access, correct, delete, restrict, object to or transfer your data by emailing info@monos.ai. We reply within one month. If you are unhappy, you can complain to the ICO at ico.org.uk.

Changes

We may update this policy. The latest version is always on this page.